Reference

How We Protect Your Privacy on idxstarslot

Your account details, payment history and personal information stay encrypted and secure on our servers.

Data encrypted end-to-endIndonesia payment railsAccount access you control
idxstarslot How We Protect Your Privacy on idxstarslot
REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Open the chat widget in the bottom-right corner of your account lobby during our support hours. We respond to privacy requests and data-access questions in under 2 hours, 7 days a week.
Email Support Send a data-access request or privacy concern to our compliance inbox. Expect a full reply within 24 hours. Include your account number and the specific information you want to review or modify.
In-App Privacy Centre Open Settings in your idxstarslot account, select Privacy & Data, and view or download your stored information. You can request deletion or correction right there; we process it within one business day.
DATA SECURITY PLEDGE

How We Keep Your Account Safe

Encryption

All data moving between your device and our servers uses 256-bit TLS encryption, the same standard banks use for wire transfers. Your password is never stored in plain text.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can disable non-essential cookies in your browser; your account will still work normally.

Account Verification

When you withdraw funds, we re-verify your identity to ensure the money reaches only you. This two-step check takes under 5 minutes and protects your real payout rounds.

Data Retention

We keep account records for 7 years to comply with Indonesian financial law. After you close your account, we delete your personal data within 30 days unless local law requires longer retention.

Payment Data Handling

DANA, OVO, GoPay and QRIS payment details are tokenized on our side—we never store your full card or wallet number. Your bank handles the real transaction; we only see confirmation codes.

Third-Party Access

We share data only with payment processors, fraud-detection services and legal authorities where local law permits. You can request a full list of partners by emailing our compliance team.

Your Privacy Questions Answered

Yes. Go to Settings → Privacy & Data inside your account and select Export My Data. We prepare a file with your profile, deposit history, game logs and withdrawal records within 24 hours. The file downloads directly to your device as a secure PDF.

Your account closes immediately, but we keep records for tax and fraud-prevention purposes for 7 years where local law permits. Personal data like your name and email are deleted within 30 days. Payment history is retained only as anonymized transaction codes for our financial audit.

We use your number only to send you withdrawal confirmations, security alerts and account recovery codes. We never share it with other operators. You can turn off non-essential SMS in Settings; security codes will still arrive.

No. We store only a token—a unique code linked to your payment method. The real wallet credentials stay with DANA, OVO, GoPay or QRIS. If you delete your account, that token is destroyed and cannot be reused.

Contact our compliance team immediately via in-app chat or email. We investigate within 24 hours, notify you of findings and work with local authorities where required. If a breach happens, we notify all affected players and provide credit-monitoring support.

Yes. Open your browser settings and disable third-party cookies, or use our in-app Cookie Preferences panel in Settings. Your account and real payout rounds work normally; we simply won't see which games you browse or how long you stay in the lobby.

No. We don't sell or share your account data with other operators. We only work with payment processors, fraud services and, where local law permits, financial regulators. You can request a complete list of data processors by emailing our compliance inbox.